Spa Guidelines



Reservations

Advanced reservations are recommended. To reserve your services, please call 707.251.3000 or book online at SpaTerra.com. All spa services are guaranteed with a credit card.

Arrival Time

We suggest arriving 30 to 60 minutes prior to your service to enjoy our luxurious amenities, including a jacuzzi, eucalyptus steam room and serenity lounge. Each service will start and end according to the time reserved. To accommodate all our guests as scheduled, late arrivals will receive the balance remaining in treatment time.

Medical Condition

We respect the health of our guests. If you have a medical condition, please consult with your physician prior to receiving spa treatments. Please inform us if you are an expectant mother.

Age Requirements

We welcome guests 18 years or older.

Service Charge

To make your experience as seamless as possible, a 20% service charge will be added to all spa services.

Cancellation

Please provide a 24-hour notice should you need to cancel an appointment. The full cost of services will be charged for cancellations within 24 hours or no-show appointments.

Alcohol Policy

Guests who appear to be or admit to intoxication may be declined service. For more information on the effects of alcohol and massage, read below.

  • Massage will increase blood circulation, which increases the effects of alcohol
  • Massage causes alcohol to hit the bloodstream faster and remain in the system longer, causing an individual to feel "more drunk" during and after the massage - putting the individual at risk if driving post-massage.
  • Numbed Senses — Alcohol numbs the senses, making it hard to determine the pressure your body can manage during a massage. Too much pressure can overwork and damage muscle tissue.
  • Dehydration — Massage tends to allow fluids to move around in the body. If an individual is dehydrated from alcohol, massage will increase the level of dehydration. Hangovers may be worse than normal because of this.
  • Massage is great for releasing toxins from the body, while alcohol is adding toxins.

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